Privacy Policy
At Earna, your privacy is important to us. This privacy policy (“Policy”) outlines how we collect, use, and safeguard your personal information when you interact with the Earna mobile application (“Mobile Application”) and associated services (“Services”). By using Earna, you agree to the practices described in this Policy.
Information Collection
Automatic Collection of Information
When you use the Mobile Application, our servers automatically collect data such as your device’s IP address, browser type, operating system, and usage statistics. This information helps us monitor platform usage, identify potential issues, and improve our Services.
Personal Information You Provide
To access certain features, we may request personal information such as:
- Your name, email, and phone number for account creation.
- Identification documents for KYC verification.
- Transaction data for processing payments.
Privacy of Minors
Earna does not knowingly collect personal information from individuals under 18 years old. Parents or guardians may contact us to address concerns or request deletion of a minor’s data.
Use of Collected Information
We collect and process your personal information to:
- Create and manage accounts.
- Enable wallet and transaction services.
- Ensure regulatory compliance, including KYC/AML checks.
- Provide personalized financial tools and user support.
- Improve our Services based on user feedback.
Managing Your Information
You can view, update, or delete your personal information through the Mobile Application or by contacting our support team. However, regulatory and security requirements may mandate retaining certain data for compliance purposes.
Disclosure of Information
Earna does not sell your personal information. However, we may share it with:
- Service providers assisting with operations and regulatory compliance.
- Law enforcement or regulators when legally required.
All third-party partners comply with strict data security and privacy standards.
Data Retention
We retain your data as long as your account is active or necessary to meet legal obligations. Aggregated, anonymized data may be retained indefinitely for analytical purposes.
Cookies and Analytics
The Mobile Application may use cookies or analytics tools to enhance user experience and gather statistical insights. These tools do not collect personally identifiable information.
Security Measures
We implement industry-standard security protocols to protect your data. However, no system is entirely secure, and we encourage you to safeguard your account credentials.
Changes to This Policy
We may update this Policy to reflect changes in our Services or legal requirements. Updates will be communicated via email or in-app notifications, and the revised Policy will include an updated effective date.
Acceptance of Policy
By using Earna, you acknowledge that you have read and understood this Policy. If you do not agree to its terms, please discontinue use of our Services.
Contact Us
If you have questions, concerns, or feedback about this Policy, please reach out to us at:support@earna.ai
Earna is committed to addressing any complaints and ensuring your privacy rights are respected in accordance with applicable laws.
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Important Notice: Earna is a financial technology company, not a bank. Banking services, including payment processing and currency conversions, are provided through licensed partners. We are fully committed to compliance with applicable regulations to ensure the privacy and security of your personal data. All contact information on this site belongs to Earna and should not be used to contact third-party service providers. Copyright © Earna 2025.
